IBM takes flight with bmi airport deal
IBM.has won a contract to overhaul. bmi’s. self-service check-in systems at several major UK and Ireland airports.. The IBM Self Service Check-In Solution, which is accessible via the internet,. mobile devices and airport kiosks, allows passengers to alter flight bookings,. print boarding passes and update frequent-flyer information.. The airline hopes the system’s installation at Heathrow, Gatwick, Manchester,. Edinburgh, Glasgow, Dublin and Edinburgh airports will encourage more passengers. to use self-service facilities.. Peter Federico, bmi group IT director, said: "IBM's solution has a. well-proven track record, being run by many airlines in Europe and around the. world. It gives us a unified check-in platform for self-service kiosks, web and. mobile devices.". Stuart Wilson, associate partner for travel and transport at IBM Global. Business Services, said: “bmi's specially designed self-service check-in system. combines intelligent technology and convenience into an innovative solution. which allows the airline to meet the challenges of today's competitive market. place." |
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